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Infusion Pump Learning Simulator

May 13, 2016

“Binary each time came up with creative solutions that more than met our objectives”

Jackie Briggs, AstraZeneca

Infusion Pump Learning Simulator

The ‘internet of things’ medical – dynamically integrating our video and digital simulator with real infusion pump systems.

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The challenge

Train medical staff in using anaesthetic infusion systems without compromising patient safety.

What we did

We created ‘Target Controlled Infusion’, a powerful infusion pump training simulator, combining computer simulation, real operation footage, and optional hardware integration with a range of infusion systems. Supports both Dynamic Training and Simulated Assessment.

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How it turned out

The simulator allowed for realistic training without the danger of learning on real patients.

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“From the start Binary impressed me by their commitment to firm deadlines and their promises to deliver to time, quality and budget. We faced a number of issues with regard to product approval and Binary each time came up with creative solutions that more than met our objectives.
The team I worked with at Binary Vision were dedicated, experts in their field and prepared to experiment with the very latest software in order to keep our site at the cutting edge.
I would recommend Binary Vision to anybody considering developing a web site.”

Jackie Briggs, client for multiple Binary Vision projects with AstraZeneca

General Pharmaceutical Council

May 12, 2016

“I would not hesitate to use Binary Vision again and certainly cannot recommend them highly enough”

Emma Beals, GPhC

General Pharmaceutical Council

Creating a ‘digital first’ strategy and phasing out print.

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The challenge

The General Pharmaceutical Council (GPhC) is the national regulator for all pharmacies, pharmacists and pharmacy technicians in Britain. The GPhC had a number of printed publications, such as their annual report, that were valued by users but were becoming increasingly expensive to print and distribute.

What we did

We created HTML versions of  key publications – better for SEO and better all round for users. The web versions can also be used to dynamically generate PDF files so that:

  • Users can print the whole publication or add just the pages they want to a print basket and create a customised version
  • As a regulator, the GPhC has to file a professionally printed and bound version of their accounts, to a specified format, with parliament. They can now use the CMS to simply generate the necessary PDF version, direct from the HTML publication. This not only reduces costs but eliminates the errors that so often occur with two versions of a publication. There is one, master version of the text.
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How it turned out

The GPhC have made major savings on print costs and it is now possible to update elements like the Pre-registration manual as and when changes in practice come into effect.

Users find the responsive, HTML versions far easier to use and appreciate the convenience of creating their own, custom print versions.

GPhC annual report

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“In all my dealings with Rupert, all Binary Vision staff and external contractors in the employ of BV I have found them to be utterly professional, willing to go the extra mile (and beyond) and extremely astute in their field.

“I would not hesitate to use Binary Vision again and certainly cannot recommend them highly enough both as a company but also as very committed individuals who are a pleasure to do business with.”

Emma Beals, General Pharmaceutical Council

Healthcare Skills

May 10, 2016

“Your timely responsiveness, creativity, willingness to address issues as they arose and unfailing good humour made working with BV a delight.”

Prof. Shelley Heard, NHS London

NHS Healthcare Skills

Ground-breaking e-learning courses for UK healthcare professionals, achieving unprecedented levels of peer recommendation.

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The challenge

Make generic clinical skills training so engaging, that NHS staff are motivated to complete these voluntary e-learning courses, and to retain the key learnings.

What we did

BV created a state-of-the-art e-learning portal delivering generic skills courses in five key areas to all of the UK’s health professionals.

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Developed under the guidance of a large Steering Group of stakeholders from across the NHS and beyond, the courses use a mix of e-learning modalities for maximum impact and effectiveness, including: vote-based viewpoint learning, dramatised TV-quality video case studies, and interactive reflective learning.

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How it turned out

We surveyed more than 2,500 trainees and over 96% agreed that “my delivery of patient care will change and improve“, with 97.5% saying they would recommend the courses to a colleague:

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“I wanted to write to you to thank you and your team for the excellent work that Binary Vision has produced in the development of these important educational programmes for healthcare professionals. Your timely responsiveness, creativity, willingness to address issues as they arose and unfailing good humour made working with BV a delight. I hope that we will have the opportunity to work on other projects in the future.”

Prof. Shelley Heard, NHS London

Good Attitude

May 9, 2016

“Your skill and expertise enabled us to realise a vision way beyond our original one.”

Guy Young, Homerton Hospital (NHS)

NHS: ‘Good Attitude’

Creating mini-dramas from actual hospital complaints, to improve patient experiences across the NHS.

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The challenge

Most hospital complaints concern how staff behave towards patients – every day issues of respect, rather than clinical negligence. We were asked to make a London Hospital’s rather dry ‘Code of Behaviour’ an engaging and effective learning experience.

What we did

In partnership with Homerton Hospital we created a series of TV-quality dramatised case stories, showing both poor- and good-practice examples for each of the nine items on the hospital’s code of behaviour.

Using a hugely experienced (including for TV) film crew and talent – from script to screen – we created the mini dramas from real-life hospital complaints. In so doing, we anonymised the original complaints – and we were able to make the learning points more emotionally resonant and impactful.

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How it turned out

  • 6. GA-Discussion-&-Reflection-Screen
  • 2. Scenario-2-Best-Practice
  • 3. Scenario-8-Poor-Practice

In addition to superb uptake within the Homerton, dozens of NHS trusts and teaching organisations across the UK have subsequently licensed ‘Good Attitude’ – with the Homerton recouping their investment.

Highly Commended: AHC Awards

Finalist: HSJ Awards

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“We felt totally involved the whole way through the project. Your skill and expertise enabled us to realise a vision way beyond our original one. You were clear about what was and wasn’t achievable and how much things would cost us. You stuck to budget and, I have to say, I think we have got incredible value for money.”

Guy Young, Homerton Hospital (NHS)

Medical Research Council

May 7, 2016

“Binary Vision are knowledgeable about all aspects of digital and adapted their approach to suit the needs of my project”

Kate Lin, MRC

Medical Research Council

In some ways, creating a user-focused website is like medical research – we built and then iteratively improved the new MRC website based on evidence which was researched and then tested with their users.

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The challenge

Create a new MRC website that works better for their users, while delivering MRC’s strategic goals.

What we did

We created the infrastructure for all seven UK Research Council websites. We then went on to design, user test and deliver a brand new site for the Medical Research Council.

Take a look for instance at the interactive ‘Our successes’ infographic. This is responsive (optimised for a range of devices from phones to PCs), and it’s readily updatable by our client via the CMS.

Please also see the MRC career framework case study.

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How it turned out

We conducted surveys before and after our site relaunch. For “overall user experience” 24% of users had given the previous site either 4 or 5 out of 5, against 60% for our new site.

And along with MRC we’re continuing to user test, iterate and improve the site.

MRC website

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“Binary Vision provided insight and expertise through all parts of the project including strategy and design to testing and support. With their help we launched the site on schedule to a very tight deadline.”

Kate Lin, MRC

British Antarctic Survey

May 5, 2016

“Collectively we’ve created something amazing and I hope you guys feel as happy about it as I do”

Linda Capper, BAS

British Antarctic Survey

Three teams pulling together.

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The challenge

The British Antarctic Survey (BAS) had a website that was dense and dated – and didn’t integrate with their other business applications.

What we did

Working with our partner, lead agency Helpful Technology, and BAS’s own technical team we developed custom WordPress plugins that pull in data from several sources to build and populate content pages.

  • An API is used to populate the content management system (CMS) with the basic staff profiles maintained by the business. Staff can now update their basic profile to create rich bio entries including a list of their publications, automatically pulled from the NERC repository.
  • CMS users can create custom map segments from BAS’s own map projections and layers, pulled from their map servers. After adding marker pins and notes these custom map segments can be quickly and simply added to the website using WordPress shortcodes.
  • CMS users can search for images in BAS’s digital asset management (DAM) system and pull them into the CMS media library for use on the site. They can also populate and manage the ever popular ‘Penguin of the day’ feature.
  • Other API feeds are used to update vacancies, projects and teams.
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How it turned out

BAS have moved from a dense, hard to update website to one that serves their varied visitors well and integrates seamlessly with their business applications.

BAS website

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“You have helped us realise a long-held ambition to create a cracking new website that gives us an opportunity to showcase what British Antarctic Survey does – using the latest web technologies.  Thank you.”

Linda Capper, Head of Communications, BAS

MRC’s Interactive Career Framework

May 1, 2016

“The team met all our requirements to the timescale required, without sacrificing on quality”

Simone Bryan, MRC

MRC’s Interactive Career Framework

Bold interaction design with a focus on real people.

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The challenge

How to make something as diverse and complex as biomedical research careers really easy to understand, so researchers can make informed career choices?

What we did

Following an ‘agile’ (Lean) UX process of information and interaction design, we worked hand-in-glove with MRC’s Skills and Careers team to visualise, user test and then iteratively develop an Interactive Career Framework. And we brought it to life with real-life case studies, of researchers showing how their own careers developed.

Please also see our case study on the MRC website revamp.

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How it turned out

The ICF performed well in our post-launch site survey (for instance, for ‘overall user experience’, 87.3% of users gave it 3 – 5 stars out of 5, with 17.5% giving the maximum of 5 out of 5. n=126).

And its launch had a big impact on the MRC’s twitter profile – spot the launch date:

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MRC career framework

Building bridges across UK research

Having launched the career framework, we worked with these eight UK research funders to incorporate all of their funding schemes into a new ‘funding view’:

In the process, led by MRC, we created a common language and frame-of-reference for UK research funding, all for the very first time.

It was an object lesson in bringing stakeholders together, forging agreement by sharing with them the findings from our user research.

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“We’ve received lots of feedback from users via Twitter about how useful the map is. This was a very complex piece of work and the team met all our requirements to the timescale required, without sacrificing on quality.”

Simone Bryan, MRC

Oxford Instruments

January 18, 2016

“Working with Binary Vision is just so easy, they bring such great ideas to the table and then exceed my expectations in delivering them”

Dean Bass,  Oxford Instruments NanoAnalysis

Oxford Instruments

Binary Vision is transforming the experience of Industrial IoT and connected devices.

Working with Oxford Instruments NanoAnalysis we revealed the hidden value in their connected systems.  We created an innovative web app to turn complex data into practical and useful insights. In the process, we created new revenue opportunities, as well as wider, deeper customer engagement.

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The challenge

Oxford Instruments make state-of-the-art electron microscope detectors used in labs around the world. They send back a mass of data but it wasn’t being displayed in a way that was valuable to people. As a result, there was limited uptake among both customers and OI staff for their IoT system.

“We had all this valuable data”, says Dean Bass, Product Development Director at Oxford Instruments NanoAnalysis, “but it wasn’t actually useful to anyone. It was data without intelligence”.

The goal

Create a powerful, intuitive web app which presents this complex data in ways that are useful to users, allowing support staff to spot problems, and sales teams to demonstrate added value to customers. An app designed for easy adaptation so OI’s customers will be able to interact with the data from their microscope detectors.

What we did

  • Customer and user research to identify priorities, gradually refining user needs with each ‘iteration’ (update)
  • Worked to understand the complex data the systems were transmitting, and how they could be made useful to both customers and the business
  • Used an agile approach to designing and building the web app, with cycles of development and improvement, guided by testing and research, to build out what works best
  • Produced a ‘progressive’ web app (use it as a website or download it as an app) including a global overview dashboard, and an innovative interactive ‘tree’ of each connected system.

How we overcame problems

On the way, we met a series of blockers – with data completeness and consistency, for instance – but our Agile approach meant we could work with our client to find ways around them.

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How it turned out

“Everyone loves it!”, says Bass. SENTINEL viewpoint is a user-friendly web app that’s optimised for phone, tablet and PC.

Sales teams are having new conversations with customers, and service teams can respond to alerts and examine systems remotely, even predicting problems before they happen.

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Why Binary Vision?

“Binary Vision know this space,” says Dean Bass. “They have a process that allows them to home in on what users need. They also have enough technical knowledge to talk to specialist users in fields like instrumentation, then work with the available data to deliver against them.”

“Anyone with an IoT solution has vast amounts of connected data coming off sensors and into databases. They need simple dashboards which offer valuable insights, communicated clearly. And they need a partner that can deliver this.”

Some people think digital is all about technology.
We think digital is all about people.