Apprenticeship Frameworks Online
Making a hugely complex digital service so simple to use and popular with users that it becomes mandated by law.
The brief was simple – to create a searchable repository for all apprenticeship ‘frameworks’
What we did
BV went way beyond the brief, creating a powerful and easy-to-operate digital service for users to design and publish legally-compliant apprenticeship frameworks.
How it turned out
Detailed content analysis and prototyping, iterated through repeated user research and wide stakeholder engagement (22 organisations), enabled us to deliver a hugely powerful yet simple-to-use digital service that belies its complexity.
‘AFO’ was so successful, with such high user uptake and stakeholder engagement, that it was ultimately legally mandated for every apprenticeship in England and Wales.
And with every framework following a very flexible structured format, we were able to provide a powerful custom search for all frameworks in England and Wales.
“Ultimately, they act as an extension to our business; seamlessly integrating with our way of working… The work is then delivered on time and on budget with constant dialogue to ensure I am kept up-to-date with progress until delivery”