Healthcare Skills

Over 96% of clinicians see improved patient care arising from their use of the Healthcare Skills e-learning portal

Over 96% of users of the generic e-learning course Healthcare Skills website who have evaluated the programmes report that their delivery of patient care will both change and improve as a result of participating in them.

The portal was developed under the auspices of the London Deanery by a multi professional group of educationalists, healthcare providers and managers. It comprised five educational programmes covering generic skills such as ’Communication in Healthcare’, ‘Patient Safety’, ‘Teams & Leadership’ and ’Ethics and Law’.

Here is a summary of trainees’ evaluation feedback (number of respondents = 2,673 across all five training programmes):

"The value of e-learning often comes under scrutiny", comments Professor Shelley Heard, Dean of Postgraduate Medicine, London Deanery. “We are delighted that these e-line programmes demonstrate such a good level of positive feedback in areas that have the potential to change the way healthcare professionals support and care for patients.”

Positive and constructive responses are also well represented in the qualitative feedback from Healthcare Skills. For instance:

• “Outstanding and exemplary… helped me a lot”
• “Excellent resource with good video examples”
• “It would be great to publicise the availability of such a great educational tool”
• “It is very helpful to people like us coming from diversely different cultural and social background… this educational piece gave a lot of confidence.”

The interactive design and provision of e-Learning software (Magenta LMS) was by Binary Vision. Course content was created by Ash Communications Healthcare under the guidance of the multi-professional group of experts and stakeholders.